Natural Vox is a leader provider of voice technologies and solutions for midsize and large companies around the world. Everyday thousands of users and businesses enjoy the experienced voice: buying a bus ticket, asking for an appointment with the doctor, making a banking transference, requesting a budget for your car insurance...
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It was founded in 1989 by Pablo Garín (previous General Director of Control Vision Computer S.A.) and Luis Zumárraga (previous Director of Technological Promotion of the Society for the Industrial Promotion and Reconversion), as well as Venture Capital of the Industry Department of the Basque Goverment. It has its central office in Vitoria-Gasteiz and its commercial office in Madrid. |
In Natural Vox we offer innovative solutions to satisfy the needs of our customers. Our Systems have the highest levels of completion rates, with a caller comfort rate far superior to any other application. Our Philosophy is based on the following pillars:
QUALITY: the exceptional conversation quality of our systems is perceived by the caller that interacts with Systems that are defined in every small detail.
COMFORT: our applications have been studied so the user can interact with them in an easy and intuitive way.
NATURALNESS: our dialogs are completely natural, so they allow to express yourself in a free way, as in spontaneous speaking.
RECOGNITION: we get a performance in our Voice Recognition that no one else can reach and with an almost complete absence of errors.
AUTOMATISM: we offer a percentage of automatism in any activity of the Call Center much higher than any other supplier.
EXPERIENCE: our GAP Graphical Editor is a very powerful programming tool based on the experience gained in the development of many Systems that allows to develop the most complex voice applications.
Natural Vox has developed and maintains vocal applications in many sectors. These applications grow in functionality, user comfort and business satisfaction. Our R&D team maintains the Voice Recognition, the Synthesis, the interface person-machine, the generation of applications, the connectivity IT settings, new environments VoIP in the TOP of the technology. So it is the right partner for you vocal implementation.
For more information, please download our corporate dossier.